If you’ve ever watched the 90s cult classic TV series “Twin Peaks,” you may recognize the Salish Lodge as the real-life setting for the fictional Great Northern Hotel.
The luxury resort and spa, which is located 30 miles east of Seattle and overlooks Snoqualmie Falls, has been a longtime customer of QA Group. We’re proud to have completed multiple projects for the Lodge over the years, the majority of which have revolved around chair maintenance (including cushions and banquette seats and backs) in The Dining Room restaurant and various other areas.
Most recently, the QA Group sales, design, and production teams collaborated with the Salish Lodge purchaser and general manager to create an additional 25 dining chairs. When the Lodge discovered its existing dining chairs were no longer available through the original manufacturer, the team had to find a cost-effective solution to increase its seating capacity. QA Group designed custom-made dining chairs to match the Lodge’s existing set for a uniform look, all while saving money, time, and resources that would have otherwise been spent purchasing all new chairs throughout the entire space.
We upholstered the chairs using hi-test faux leather and faux linen to withstand rigorous daily use in the restaurant environment. Our design and production teams also color-matched the wood from the original chairs and replicated the craftsmanship so the difference would be virtually undetectable to guests.
Due to the pre-planning of the design team, the process went smoothly from start to finish, and we were able to complete the job ahead of schedule — just in time for Mother’s Day to accommodate the large quantity of bookings and reservations.
The Lodge team loved that the vinyl material provided the look and feel of linen, and they were especially ecstatic upon realizing they’d no longer need to contend with blueberry cobbler stains — they simply wipe right off after dessert service!